Customer Support
Context Help
If you lose your way inside our Control Panel, the very first step you should take is to click the Help button, which is present on each page. A pop-up window will appear. It includes detailed info about all the operations that you can perform on the given page. Each popup opens on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a wide selection of how-to videos clarifying how to work with our Control Panel. They're shot for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step educational video clips.
F.A.Q.
If you can't find the answer you are looking for, take a gaze at our comprehensive Frequently Asked Questions database, which covers questions asked by actual customers and provides practical solutions. We frequently update our FAQ database with new articles so as to encompass all the innovations and new additions to our hosting platform.
Ticketing System
If you still can't find the answer you need in the Frequently Asked Questions database either, you can contact our fantastic team of technical support engineers available 24-7 and eager to assist you with any issue. Each support ticket you open will be answered within sixty minutes (the average ticket response time is just twenty mins), so you will not have to wait a long time to receive an answer to your question.